Frequently Asked Questions

Install and open the app, review the safety disclaimer, then continue as a guest or sign in for full features.

Yes. Guest mode lets you browse and explore. Create an account to save progress, collect profile rewards, and use social features.

Visit the Legal page from the website navbar to review Terms of Use and Privacy Policy.

Use the map and search experience to discover tours by area, destination, and relevance. Tour cards display key details before you start.

Open a tour detail page and tap Start Tour. Odyssey guides you through stops and story/puzzle progression.

Follow the stop flow and complete required story or puzzle steps. After completion, you can leave ratings or reviews when available.

Try searching a different map area, zooming out, or using destination-based search terms.

When an AR puzzle starts, allow camera/motion permissions if prompted, move your device slowly to scan the environment, and follow the on-screen markers until virtual clues lock in. Interact with highlighted AR objects and submit your answer from the puzzle action area once the required clue is found.

Compass puzzles ask you to face or align to a target direction. Hold your phone upright, calibrate by moving it in a figure-eight motion if direction looks unstable, then rotate your body/device until the indicator aligns with the requested heading. Confirm once alignment is stable.

Picture-compare puzzles require matching your live camera view with a reference image. Move closer/farther and adjust angle until landmarks line up, then capture/submit from the puzzle screen. Better framing and lighting usually improve match quality.

Pause briefly, re-center your position, and retry with better lighting and steadier movement. For compass issues, recalibrate and avoid magnetic interference. For AR/photo puzzles, ensure camera permission is enabled and your lens is clear before retrying.

Use the Sign up flow from guest or authentication screens, complete account fields, and accept terms.

Use the Login page for sign-in and the Forgot Password flow to receive a verification code and set a new password.

Language can be changed from the authentication/guest language selector. Profile settings are available after sign-in.

Yes. Open profile settings and choose Log out.

Signed-in users can create tours through the creation flow and submit them for review/publishing.

Open the Create Tour flow, choose your creation method (manual or AI-assisted where available), fill in tour details (title, category, duration, and core context), add route locations/stops, write story and puzzle content for each stop, review the final summary screen, and submit the tour. After submission, your tour enters pending review. Once approved, it appears under published tours.

You can define route locations, tour details, and content elements such as story and puzzle steps depending on flow and permissions.

Pick a clear route order, keep stop descriptions concise, and add puzzles/stories that match each location. A coherent route and consistent narrative improves approval quality and user experience.

Yes. During the creation flow you can go back between steps to update details, locations, and story content before final review and submission.

Pending tours are under review, published tours are visible to users, and archived tours are hidden from active discovery.

XP tracks your activity and completed experiences. Higher XP contributes to level progression shown in your profile.

Badges are earned by completing milestone activities. Earned badges appear in your profile badge section.

Use profile discovery/search to open a user profile and tap Follow. You can also manage followers/following from profile pages.

It shows recent completed-tour activity from users you follow.

Use Odyssey responsibly, keep awareness of surroundings, obey local rules, and avoid unsafe environments.

Check internet connectivity, retry from the app, and relaunch if needed. Temporary network issues can affect loading.

Ensure notification permission is granted in your device settings and app prompts.

For legal/privacy or support-related concerns, use the contact information listed on the Legal page.